General Provisions

1.1. This Policy is developed in accordance with the legislation of the Republic of Belarus, including the Law of the Republic of Belarus dated May 7, 2021 No. 99-З “On Personal Data Protection.”
1.2. By using this website and its forms, the User confirms their consent to the terms of this Policy.
1.3. The Personal Data Operator is:
BELLATEKOSERVICE LLC
Tax ID (UNP): 190625057
Registered address: 115A Odoyevskogo St., office 295, Minsk, 220015, Republic of Belarus
Bank account: BY43 ALFA 3012 2G25 9800 1027
at JSC “Alfa-Bank”, Minsk, Republic of Belarus
Phone: +375 (29) 623-26-07
Email: tur@bles.by
Website: https://bles.by

Personal Data Collected

2.1. Personal data refers to any information that directly or indirectly relates to an identified or identifiable individual, including but not limited to:

• Full name;
• Contact phone number;
• Email address;
• Comments or descriptions provided voluntarily by the User in the application form.

2.2. Additionally, anonymized data may be collected automatically through the use of cookies and analytics services, including:

• IP address;
• Type of device and browser;
• Data on User activity on the website.

Purpose of Collecting Personal Data

User’s personal data are processed for the following purposes:

• Processing and fulfilling service requests and applications;
• Providing consultations and feedback;
• Informing the User about the status of their request;
• Improving service quality and optimizing the website;
• Fulfilling legal obligations under the legislation of the Republic of Belarus.

Legal Grounds for Data Processing

Personal data are processed based on:

• The User’s consent to personal data processing;
• The necessity to perform a contract or fulfill a submitted request;
• Compliance with legal obligations established by the legislation of the Republic of Belarus.

Conditions of Data Processing and Storage

5.1. Personal data are stored for no longer than required to achieve the processing purposes or for the period specified by law.
5.2. Data processing is carried out in accordance with the principles of legality, fairness, and confidentiality.

Disclosure of Personal Data

6.1. The Operator does not transfer personal data to third parties without the User’s consent, except in cases required by law or necessary for the performance of a contract (for example, transferring data to delivery services or banks).
6.2. Cross-border transfer of personal data is not carried out without compliance with the requirements of the legislation of the Republic of Belarus.

Rights of Personal Data Subjects

The User has the right to:

• Receive information about their personal data;
• Request correction, blocking, or deletion of their data;
• Withdraw previously given consent;
• File complaints with the authorized data protection authority.

Protection of Personal Data

8.1. The Operator implements necessary legal, organizational, and technical measures to protect personal data against unauthorized or accidental access, destruction, modification, distribution, and other unlawful actions.
8.2. The website uses secure data transmission protocols (SSL), antivirus protection, and security monitoring systems.

Cookies and Analytics Technologies

9.1. The website may use cookies and analytics services (such as Yandex.Metrica and Google Analytics) to analyze user behavior, enhance usability, and improve content quality.
9.2. Users can disable cookies in their browser settings; however, this may affect the website’s correct functionality.

Final Provisions

10.1. The Operator reserves the right to update this Policy. The current version is always available at: https://bles.by/privacy_en.
10.2. Any disputes arising from the processing of personal data shall be resolved in accordance with the legislation of the Republic of Belarus.
10.3. For any questions regarding the processing of personal data, please contact us at: tur@bles.by.